Please read this website carefully and completely.
A settlement has been reached in a class action lawsuit against Defendants Thriveworks Administrative Services, LLC and Thriveworks, Inc. (“Thriveworks” or “Defendants”). The class action lawsuit accuses Defendants of disclosing sensitive information and private communications on its website to Google and LinkedIn without consent in violation of state and federal law. Defendants expressly deny that they violated any law but have agreed to the Settlement to avoid the uncertainties and expenses associated with continuing the case.
You are included if you used the www.thriveworks.com patients portal from April 25, 2023, to September 5, 2025.
If approved by the Court, Defendants will pay all valid claims submitted by the Settlement Class, together with notice and administration expenses, Class Counsel’s attorneys’ fees and costs, and incentive awards to each of the two named Plaintiffs. Under the terms of the Settlement, you may receive up to a $10.00 Cash Payment. The Settlement also requires Defendants to review the software enabled on their website, www.thriveworks.com, to ensure it is programmed to prevent the collection of patient medical information without consent.
Your legal rights are affected regardless of whether you do or do not act. Please read this website carefully and completely.
Summary of Your Legal Rights and Options in this Settlement | Deadline | |
Submit a Claim | This is the only way to receive a Cash Payment. The fastest way to submit your Claim Form is online here. If you prefer, you can download the Claim Form here and mail it to the Settlement Administrator. | July 21, 2026 |
Exclude Yourself from the Settlement | You will receive no benefits, but you will retain any rights you currently have to sue the Defendants about the claims in this case. | July 21, 2026 |
Object to the Settlement | Write to the Court explaining why you don’t agree with the Settlement. | July 21, 2026 |
Go to the Hearing | Ask to speak in Court about your opinion of the Settlement. | August 4, 2026 |
Do nothing | You won’t get a share of the Settlement benefits and will give up your rights to sue the Defendants about the claims in this case as set forth in the release contained in the Settlement Agreement. | No Deadline |
These rights and options - and the deadlines to exercise them - are explained further in the Notice and FAQs.
The Court in charge of this case still has to decide whether to approve the Settlement.
Upcoming Important Dates
Notification Mailing
5/22/2026
Opt Out Deadline
7/21/2026
Objection Deadline
7/21/2026
Claim Deadline
7/21/2026
Final Approval Hearing
8/4/2026, at 8:30 a.m.